top of page

COMMON QUESTIONS
ANSWERED

  • Are your products vegan?
    While the majority of our natural soap products are vegan-friendly, we also take pride in offering high-quality grass-fed tallow creams. At Yondr, we're committed to accommodating diverse preferences and ensuring there's something for everyone. Rest assured, all ingredients are clearly labeled on our product pages for easy identification of vegan options.
  • Does Yondr Natural Co. offer product subscriptions?
    Yes, Yondr Natural Co. offers product subscriptions for all of our bath and body products. Subscribing to our products ensures that you never run out of your favorite items, and you'll receive a discounted price compared to one-time purchases. You can choose the frequency of delivery, whether it's monthly, bi-monthly, or quarterly, to suit your unique needs. With our product subscriptions, you can also enjoy the convenience of having your favorite natural bath and body products delivered right to your door without the hassle of reordering.
  • Can I track my order?
    Yes, once your order has been shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
  • Are your products cruelty-free?
    Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.
  • Are your products suitable for sensitive skin?
    Many of our products are formulated with gentle, natural ingredients and are suitable for sensitive skin. However, everyone's skin is unique, so we recommend patch testing new products before widespread use.
  • Are your products environmentally friendly?
    We strive to minimize our environmental impact by using sustainable packaging materials and sourcing ingredients responsibly. We're committed to reducing waste and protecting the planet for future generations. We love the outdoors too!
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us (Hello@Yondr.Co) within 30 days of receiving your product for assistance with returns or exchanges.
  • How can I contact customer service?
    Our customer service team is here to help! You can reach us via email at hello@yondr.co or by filling out the contact form on our website. We strive to respond to all inquiries promptly
  • Do you offer gift wrapping?
    Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout, and your order will be beautifully packaged for the perfect gift. We also offer pre-arranged gift sets and gift cards!
  • Where are your products made?
    Our products are proudly made in the USA, using high-quality ingredients sourced from reputable suppliers.
bottom of page